Sign in to vote. I guess I should restore it back to factory settings. Acer sent me a new CD drive but that didn’t help. Proposed as answer by Illimi Tuesday, July 20, There are some registry entries that the troubleshooter does not fix and those “might” be the cause. Windows Vista Hardware https: Friday, November 16, 7:

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HL-DT-ST DVD+-RW GSA-T11N ATA Device Drivers

The poster right after you said the following: I just tried it and it didn’t work. Now I get the following error: Monday, July 9, Sorry this didn’t help.

I will try to uninstall devkce HP All in one I have installed to see if is the problem excuse my english Tt11n french speaker. Then I took the computer back to the retail store I bought it at, and since it was under warranty, the “Geek Squad” tested it for two days.

Check with your System Maker and Device maker for both possible firmware updates and the correct Registry entries for your drive. Saturday, January 12, Friday, November 14, 4: Wednesday, September 12, I have taken it back to Staples and the techie, I think, just deleted the driver and rebooted.


DVD/CD-ROM drive will not operate. Device Manager indicates – Microsoft Community

You t11nn help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Still no clue what caused it, but I won’t be loading any CD software or iTunes for a while. Unfortunately I tried everything I could, uninstalling drivers, reinstalling, deleting programs that I had loaded, and Restoring to a point several months in the past.

Microsoft has a devicr executable now to fix these registry errors.

HL-DT-ST DVD +-RW GSA-H21N ATA Device driver problem

You can follow the question or vote as helpful, but you cannot reply to this thread. Now I get the following error:.

The atx may be corrupted or missing code The OS is Vista. Checked Drivers and they are up to date. Sunday, August 26, 2: If, as a last resort delete the lower filter key this time and restart.


Sunday, March 8, This thread is locked. I had the same problem I saw this blog afterward and tried uninstalling everything I’ve installed today, devie it still persists. Thanks for your feedback, it helps us improve the site.

This site uses cookies for analytics, personalized content and ads. I have an Acer Extensa and have the same cd rom, my os is vista everything was working just fine the only problem was that i-tunes would not recognize my daughter’s ipod.

Hi, Description of Code related errors that Device Manager generates in Windows-based computers http: Code 39 ” I’ve tried unistalling it, to no success. It’s worked fine ever since, sta I still haven’t loaded any iTunes or CD burner programs. Sign in to vote.

They replied with “it’s a software issue, not covered by warranty”.