Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it. Anyone was able to download the Windows 7 version of the tools mentioned above? The access manager software is designed to work on specific models and operating systems. Digital Persona application software for 32 bit Vista and Windows 7. Posted December 15, edited. You need to update it for the original configuration of your notebook on the HP support web site. Note the version number and date.

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The following describes changes made to the swipe sensor device driver ATSwpDrv. Register a new account.

If the BIOS available on the web site is a later version, download and install it. The fingerprint device driver and the access manager for the original configuration of your computer are available on the HP support web site.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

There were some tools included with the driver installation, inter alia: Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off. I didn’t include these files, but if you are interested in them, just let me know.


The access manager software is designed to work on specific models and operating systems. Latest drivers for Windows7: Press the Power button to start the computer, then press the F2 key and select System Information from the listing.

Update the fingerprint reader software The fingerprint reader software usually referred to as the access manager software uses the fingerprint device driver to capture a fingerprint image and then control access to the logon accounts that you set up. Go To Topic Listing Touchpads. Javascript is disabled in this browser.

The fingerprint access manager software is listed. Posted November 2, This page requires Javascript. Posted December 15, edited.

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SimplePass application software for 32 bit and 64 bit Windows 7. Click Starttype device in the search field, and then select Device Manager from the search results list. Update the fingerprint reader software. Modify your browser’s settings to allow Javascript to execute. Posted January 22, Download the driver HERE 75kb.

Update the jnc driver.

If there is a Biometric entry, then Windows supports the device. If there is no Biometric entry, then Windows cannot identify the fingerprint reader hardware. The version 8 series does not seem to work with current versions of DigitalPersona Personal 3. Create an account or sign in to comment You need to be a member in order to leave a comment Create an account Sign up for a new account in our community.


The fingerprint sensor driver is listed. If you choose to change the operating system, the default fingerprint reader drivers and programs provided by HP for your computer model might not be compatible, and the fingerprint reader will not work as a result. Posted March 20, Depending on the model and the year it was purchased, HP provides a number of access manager applications.

HP AuthenTec Inc. AES2501. Free Driver Download

Posted February 19, There is a 8. Clean the fingerprint reader.

How does HP install software and gather data? Supports the following devices: